When disaster strikes, it’s easy to lose your footing. But resilient companies never lose focus, and are able to get back in business—fast.
How your business recovers from a disruption has a lot to do with how you prepared for it in the first place. Our claims professionals work closely with you before an event, to prepare your business; during an event, to protect your company from further damage; and after the event, to overcome even the hardest of hits.
We’re proud of our record of fast and efficient claims resolution, and our high rate of client satisfaction. In a survey of risk managers about claims-handling best practices, FM Global topped the list for property claims satisfaction with a score of more than twice that of the number-two carrier.
Locally in Australia, the quality of our claims service has been independently validated by LMI Claims Comparison. We have been awarded the top ranking of five stars, “being the highest possible rating denoting excellent claims service”.
We won the 2018 Australian Mansfield Awards for Claims Excellence in the Corporate property sector. Our dedicated team were also finalists in the 2017 Australian Mansfield Awards for Claims Excellence and the 2016 Asia-Pacific Claims Team of the Year.
Learn about our seamless claims process below.
* Source: 2017 Advisen Claims Satisfaction Survey